How to report an animal welfare concern

Serving Manitoba’s Equine Community since 1974

You can report an animal welfare concern by telephone or by e-mail.

When you want to report an animal welfare concern, it is important to know who to call to get the fastest response possible. To help identify who you should call, it is essential that you know the difference between Animal Welfare Concerns versus Animal Control By-law Concerns.

For example:
- a noise complaint relating to a barking dog is an animal by-law concern.
- an animal that is deprived of food or water is an animal welfare concern.

The Animal Health and Welfare branch does not provide the following services:

- pet adoption and rehoming services

- veterinary medical care

- transportation services

- by-law enforcement

- stray animal control

- legal advice relating to animal ownership disputes

The information below outlines details to help direct your complaint to the appropriate channel.

How to report an animal welfare concern

You can report an animal welfare concern by telephone or by e-mail.

Reporting by telephone

The table below lists the contact numbers based on your location and concerns. You can also download the Making the Right Call Factsheet (PDF 352 KB).

Reporting by e-mail

Complete in full the Complainant Intake Form and submit to [email protected]. Ensure all important information is included in the complaint.

Confidentiality

All reports are treated with the utmost confidentiality. We do not release names of people who report animal welfare concerns. Your personal information is protected by The Freedom of Information and Protection of Privacy Act (FIPPA) and will remain confidential.

If you are a witness to animal abuse you may be asked to testify in court.

The Animal Care Line is unable to provide information on outcomes of investigations. You may be contacted if additional information on a report is required.

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